Dear Mr. Manager,
on our tour around the Golden Ring we spend two nights in the hotel Golden Apple and had been glad we could stay there. Particularly we would like to say thanks to the young lady – on duty at the reception on sunday (20.5.) afternoon. She was wery helpful to organize absolutely professional the pre-check-in for our flight to Germany.
As well we would like so say thank you to her and her collegue (both on duty in the morning of monday 21.5.). The both helped us very much and patient with our problem of transport to the airport.
By the way: The food in your restaurant is excellent!!
The Golden Apple Hotel can be recommended at any time.
Hans and Elke